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Delivery Times New Zealand
We do our best to get orders out within 24 hours.
Generally speaking, any orders placed before 3pm on a given day will be sent out that day resulting in next day delivery to business addresses in New Zealand.
Please allow 2 working days to residential, and 4 days to rural addresses.
Delivery time to Australia is 3-5 working days once the item is dispatched.
Tracking Shipments
When your order ships from our fulfilment warehouse, you will receive a shipment confirmation email that includes a tracking number.
Any questions about your order, please contact [email protected] and copy in [email protected]
Lost or Damaged Items
In the unlikely event your order gets lost or arrives damaged, please contact [email protected] and copy in [email protected]
Returns and Refunds
Return and refund queries should be directed to [email protected], we will try our best to accommodate to your needs and come up with a solution.